Secure Collections - Debt Recovery Specialists

Negative experience: Saffron was very rude and sarcastic to me as I called to back to make some clarifications. She hung up on me mid sentence and refused to help. Wouldn’t recommend this company.

Fantastic experience: Saffron and her team are professionals who have a mature understanding of how to work for their clients but also with debtors to obtain results. Very Impressive and highly recommended.

Fantastic experience: Daniel was professional, discreet, and efficient in handling a sensitive legal matter. He managed the entire process seamlessly and kept me updated every step of the way. I highly recommend his services to anyone needing a private investigator in Auckland.

Fantastic experience: We have used Secure Collections for the second time with another successful outcome. Thank you so much to Thomas and the team. We thoroughly recommend your services

Fantastic experience: Secure Collections for effective debt recovery are top shelf, good communication, updates & time management, thank u Sara, Alison, Sewell & James, and the 14 other team members, easily recommend Secure. WiL,

Fantastic experience: After having property stolen and police unable to locate I turned to Secure Collections. The team were great at communicating right through the process and delivered the result by finding the stolen goods. Highly recommend Secure Collections.

Fantastic experience: I engaged Secure Collections & Investigations for their private investigation services. Thomas and his team attended to the matter very quickly and and provided a favourable outcome for me. I have no hesitation in recommending Secure Collections & Investigations for anyone requiring professional services.

Fantastic experience: Really impressed with the results, so I continue to use Secure Collections to collect outstanding debts. I found them responsive, reliable and professional to deal with.

Fantastic experience: Excellent service as ALWAYS. Thomas, you are a champion.

Fantastic experience: A great effort and a great result. Well worth it. Thank you

Fantastic experience: Awesome job. Thomas was quick, efficient and very professional. Thomas wrote to my clients advising they needed to pay the outstanding invoice and after a bit of communication they did. I would have no issues in recommending Secure Collections Ltd

Fantastic experience: Thomas was very professional in all his dealings, and followed the proper processes and paperwork required in dealing with debtors. But more than this, he made the effort to track down the debtor, to talk to him in person, and I think this more than anything gave me the successful result that I sought. I cannot recommend Thomas highly enough.

Fantastic experience: Thomas has consistently delivered high quality service and has gone out of his way to achieve his client's goals. I would highly recommend Thomas and Secure Collections as an efficient and affordable service agent.

Fantastic experience: I have used the services of Secure Collections Limited to collect outstanding accounts for a number of our insolvent clients. Thomas and his team have acted efficiently, and exceeded expectation with the results achieved.

Fantastic experience: Our company has used Thomas to recover unpaid accounts for us. He is enthusiastic, prompt and communicates well I would recommend Secure Collections Ltd for there great service. Allan Craig Craig Plumbing Ltd

Fantastic experience: Secure Collections has worked efficiently and effectively to help us recover our funds. Thomas works quickly and always follows up. I would highly recommend Secure Collections.

Fantastic experience: I have used Thomas and the team at Secure Collections for process serving for the past 4 years. They have always provided excellent results. Highly recommended.

Fantastic experience: Secure Collections was very helpful as I had not used this type of service before. They were very accommodating to meet our request and provided regular updates. There customer service was excellent and I would recommend their service to anyone.

Fantastic experience: Fantastic Service! 5 Stars all the way! Very easy communication, they stayed on top of the whole process with regular feedback as necessary until the job was complete. Thank you

Fantastic experience: We have worked with Secure Collections Ltd for 8 months and they provide excellent service. Recommended.

Fantastic experience: I highly recommand Thomas and his team, they are working hard to chase up the outstanding debt for me, if you got someone be a jerk and not repay their debt to you... Thomas is the guy to call!!!

Fantastic experience: Very excellent polite no bs and gets the job done. Had a few problems on the other side but was sorted out quickly and professionally.

Fantastic experience: After a prolonged tribunal dispute, the debtor refused to pay. I contacted several debt collectors, but when I spoke with Thomas from Secure Collections, I knew they were the right choice. Thomas knew exactly how to handle the situation and he achieved the best results. Saffron took over our case, thoroughly explaining the process with patience, answering all our questions. Many thanks to Thomas and the team; I highly recommend Secure Collections.

Fantastic experience: Long overdue review but have to give credit where credit is due. Engaged with SC last year to chase up a debtor after failed and costly attempts with useless solicitors who just ended up getting money out of us. After initial contact with Thomas, who was very knowledgeable about debt recovery methods, he explained the process to us and Maria took over our case. Maria was patient with our many queries and took the time to explain to us every option that we could take, the costs associated with it, and the prospective outcomes. We greatly appreciated the transparency in this service, in comparison to the typical legal service where we get very little transparency, lacking outcomes, and get bills for much more than we anticipate. SC was persistent with our troublesome debtor and we did end up getting an outcome to recover some costs. I truly appreciate this company, the transparency and the level of service and persistence you have to actually get some tangible results for your clients! Thank you!

Fantastic experience: Excellent service did the job very efficiently

Fantastic experience: Highly professional service. A unique situation cross borders, required Daniel’s help who was brilliant. Excellent communication, followed instructions and we received a desired outcome. Definitely recommend.

Fantastic experience: Thomas' assistance in collecting an overdue debt was invaluable. The debtor had avoided paying his debt for months until Thomas contacted him. Great work!

Fantastic experience: Thomas is very knowledgeable and professional. From the very first call, he knew exactly how to deal with the situation and gave me sound solid advice. He is efficient and gets the job done. Chasing a bad debt over the last year has been physically and emotionally draining for me but ever since engaging Thomas from Secure Collection, I didn't have to worry. He gave me updates monthly and when a payment isn't made, he chased up. I would definitely recommend his services to anyone. 5

Fantastic experience: I am delighted to share my positive experience with Secure Collections, which recently handled my document processing. Their service exceeded my expectations in several ways, and I couldn't be more satisfied. From the outset, Secure Collections demonstrated a high level of professionalism and efficiency. The team took the time to carefully explain the document processing procedure, ensuring I had a clear understanding of the entire process. Their willingness to address any questions or concerns I had instilled confidence in their services. Furthermore, the communication throughout the process was outstanding. I received regular updates on the status of my document processing, which kept me informed and assured that everything was proceeding smoothly. Their responsiveness to emails and calls was truly commendable. In the often stressful and complex world of document processing, Secure Collections brought a sense of ease and reliability to the table. They handled my documents with the utmost care and professionalism, leaving no room for error or complications. Thank you Secure Collections. Highly Recommended ++++

Fantastic experience: I am extremely pleased with Thomas's exceptional service in collecting a $1.4 million debt for me within just two weeks. I contaced Thomas on a weekend and he immediately replied and was able to meet me the following day. Thomas' efficiency, professionalism, and results exceeded my expectations. I highly recommend Thomas and Secure Collections and Investigations.

Fantastic experience: Thank you to Thomas and his team for the reliable, excellent service and satisfactory results in debt collection. Very experienced and professional to deal with. I highly recommend Secure Collections and Investigations.

Fantastic experience: After previous bad experiences using other debt collection agencies in the past I can say I would highly recommend Secure Collections and will absolutely use them again if the unfortunate situation arises in needing such services again. Professional, great communication thoughout and above all achieved results beyond what I hoped was possible.

Fantastic experience: Thomas and his team are fast, efficient and get results. They recovered my debt in no time. I highly recommend Thomas and Secure Collections and Investigations.

Fantastic experience: Great service. Getting excellent results, but also the communication is fantastic. Moved to them as I was frustrated with the lack of transparency with the previous supplier. Only have good things to say about them. Saffron and Thomas are fantastic ... really appreciate your support, thank you.

Fantastic experience: I engaged Thomas to collect an outstanding court ordered debt that my Barrister was unable to obtain payment for. He achieved an amazing result - from the time of contact being made with the debtor full payment was paid in less than 48 hours. Thomas was incredibly professional, keeping me updated and supported during this stressful process. Can't thank you enough!

Fantastic experience: Couldn’t be more impressed with Thomas and Secure Collections. He was able to get my debt paid back within a matter of days. Would recommend to anybody!

Fantastic experience: Very satisfied with the result and appreciate prompt update/correspondence. Thanks

Fantastic experience: Wow, after 12 months of chasing a bad debt I had written it off and to be honest did not really hold out hope for Secure Collections to be able to recover it. Was I proven wrong, my contact Saffron gave me superb advice and the debt has been recovered, I will never hesitate with slow payers again being sent straight here to get sorted. Thank You

Fantastic experience: I am incredibly impressed with the investigation services provided by Thomas. His efficiency and dedication were outstanding, going above and beyond my expectations. Notably, he delivered a comprehensive report on the same day, exceeding the required information. This was in stark contrast to a previous experience with an agent from a different company, who left the job unfinished, charged excessively, and lacked any guarantee of confidence. Thomas's professionalism and exceptional service have set a new standard for me, and I wholeheartedly recommend his services to anyone seeking reliable and thorough investigative work.

Fantastic experience: I engaged Thomas after my young son was abducted from China and taken to NZ. After speaking to many PIs, my lawyer recommended Thomas. Thomas quickly located my son, ensured he was safe and even took his passport so he could not leave NZ. Once a court order was granted, Thomas' team escorted me and my son to the airport. Thanks to Thomas' contacts, the Police (who had previously been unhelpful) took over once we arrived at the airport as serious threats had been made against me by the abductor. In less than 72 hours, my son was located and was on a plane back to China. Thomas and his team went the extra mile to ensure the safety of my son and I, and was available at anytime to reassure me.

Fantastic experience: Lovegroves lawyers engages Thomas James Secure collections for serving of any documents ,PI work and liquidation matters The team is professional very experienced has a fast turnaround and reasonably priced. Always a Yes to a job! Great work !

Fantastic experience: I engaged Secure Collections to serve an individual which many others could not. Thomas was able to successfully serve after carrying out his investigations and following his very well thought out plan, without delay. His investigative skills resulted in locating significant information that assisted in serving this individual who had been avoiding being served some for time. I am also very grateful that Thomas has been available to me 24/7 on an ongoing matter. I highly recommend Secure Collections above and beyond any other server or PI company throughout all of New Zealand and Australia. I continue to be very impressed with their work and will reach out to Thomas should I need a server for any matter in the future. I am 100% confident Thomas will be able to help any persons/company, in a swift ‘no nonsense’ fashion, regardless of the challenging circumstances. Thank you Secure Collections!

Fantastic experience: I have been dealing with Thomas and the Secure Collections team for years. I have found their service to be exemplary. No request is too difficult and their success rate is the highest you will find anywhere. Their professionalism and can-do work ethic is second to none. I have interacted with dozens of other businesses in this field and there is a reason I continue to use Secure Collections. It’s because they are the best at what they do.

Fantastic experience: Secure Collections provides an excellent service. I have been using Secure Collections for all of my service documents for the past three years with no issues. Thomas and his team have managed to track and trace difficult people. I have always found Thomas to be polite and professional. I would not hesitate to recommend Thomas and his team for any debt recovery work.

Fantastic experience: We did a Google search of debt collectors in NZ. We were amazed reading Secure collections reviews. We immediately knew they were the ones to approach. After getting Thomas' number, I got in touch with him we needed his expertise for debt collection. He was very efficient, wasted no time and went on looking into the matter for us. He did not muck around, just got on with the job. We need more Thomas' around who are honest and trustworthy. We will certainly use Thomas again and recommend Secure collections to others needing his service. Keep up the good work .

Fantastic experience: I engaged Secure Collections to provide private investigation services. Thomas and his team got onto the work very quickly and secured a favourable outcome for me. They were also very affordable. I can happily recommend Secure Collections for anyone needing a top quality and affordable private investigator.

Fantastic experience: We had a great experience dealing with Secure Collections. We were owed a substantial sum of money for a long period of time, and within a couple of months of handing the debt to Secure Collections; we had received payment in full. I'd like to specifically commemorate Saffron for the outstanding job and service she delivered from the beginning to the end of this stressful event. Her tenacity and relentlessness was; and is greatly appreciated! Thankyou for everything you've achieved for us Saffron.

Fantastic experience: We use Thomas James and Secure Collections to serve all court documents because they serve the documents throughout NZ quickly and economically. We also use Secure Collections for debt recovery matters (before litigation) because they take a robust but commercial approach. If you need court documents served or a sensible approach to recovering a debt, don't go past Secure Collections.

Fantastic experience: Thomas and his team at Secure Collections are nothing but pleasant to work with for debt collection. You give them a call, give them all your information on the debt and they work their magic. Anything extra needed to assist them, they let you know right away. The results speak for themselves.

Fantastic experience: Thomas and his team are thoughtful and thorough with collecting debt. Also they are exceptional with private investigations. They ensure that you are getting the best service. Which is why we would recommend Thomas and the team from Secure Collections And Investigations.

Fantastic experience: Thomas and his team are fantastic to deal with. Great service, knowledge and communication. They get the job done every time. Highly recommend them!

Fantastic experience: Thomas and his team have undertaken work on our behalf in Auckland in a timely and professional manner and I am very happy with the service received.

Fantastic experience: My phone call to Secure Collections was answered within seconds. The information was assessed quickly and an advice was given. Compare this to 3 phone calls to Baycorp that never went past the initial call centre somewhere in Asia! Highly recommended!

Fantastic experience: Tom and team are 100% professionals. Absolutely loved the efforts and getting what we deserved. Completely recommend and we thank them for making lives easy.

Fantastic experience: Tom and his team are super professional, I hat a substantial amount of money stolen from me, through Tom's thorough Private investigation work he tracked down the parties and got all of the funds back. He did an excellent job.

Fantastic experience: I have used them a fair few times for investigations for a range of different situations. Extremely prompt and precise work resulted in a strong relationship which has been quickly built and will continue for many years to come.

Fantastic experience: Great service and attention to detail. very efficient, communicative and highly competitive in terms of pricing. Can always be relied on to get the extra hard jobs done. highly recommend.

Fantastic experience: Fantastic, easy and FAST service, chasing a 4 year old debt it took a matter of days to recover, totally and utterly recommend this Company 100% Thank you Secure Collections ;-)

Fantastic experience: Couldn’t be more happy with Thomas and his team. I needed documents served urgently and it was done in an hour!

Fantastic experience: Fast response, prompt service and very trustworthy. Will definitely use again.

Fantastic experience: Super fast and efficient service, highly recommend Tom and the team at Secure Collections.

Fantastic experience: Very professional and efficient, easy to communicate with. They did an awesome job!

Fantastic experience: Tom and his team know their stuff. Thanks for helping me out.

Fantastic experience: Thomas and his team did a fantastic job for us in recovering this debt, fast and effective with excellent communication - I would definitely recommend.

Fantastic experience: Tom helped us out with a difficult client and was an absolute legend. We had struggled for months to get payment and after a week with Tom had everything sorted out.

Fantastic experience: Regional boundaries during the pandemic have made it difficult to keep an eye on our activities. Secure Collections have filled this gap and have provided fast and effective solutions. Thank you!

Fantastic experience: Amazing outcome, debt was owed for 2 years time and they managed to collect it within a month.. Thank you team!

Fantastic experience: Thank you for locating a debtor who originated from London and now resides in Auckland.

Fantastic experience: Thomas and his team worked really well for me and got payment in good time from a really difficult debtor. I had been mucked around by another debt collection agency with poor service prior to hiring Secure Collections and now I'm so glad I did. Secure collections work efficiently, have excellent communication with their clients and get the result. Highly recommended, thanks guys.

Fantastic experience: Thomas and the team at Secure Collections pursued a long outstanding debt owed. The manner in which they worked extracted the debt in full and gave us closure on this matter. Will definitely be recommending their services to anyone I know chasing money. Great work!

Fantastic experience: Thomas and his team are fantastic to deal with. From online case tracking to debt collection and fraud management, Thomas an the team at Secure Collections excels. I have no hesitation in recommending Secure Collection to manage any sort of debt recovery. Absolutely the best! Kevan Hunt

Fantastic experience: The director Thomas can provide you with simple, straight forward answer to your concern and questions. He will provide you with the most effective suggestion of collection plans. The cost is reasonable and most importantly this company do provide you honest and trust worthy plans. No wasting money and time. Unfortunately, I couldn't do business with them but Thomas answered all my questions and enquiries. I would definitely recommended to use them.

Fantastic experience: Thomas at Secure Collections once again did a brilliant job of recovering a very long standing debt for us. It took a long time to go through the legal processes to recover the debt, but Thomas maintained focus and saw the recovery through to the end. A perfect result and full recovery.

Fantastic experience: Sep 2020: We waited over 18 months for Ministry of Justice to recover our money from a debtor that did not want to pay us back. Secure collections collected the funds within 6 weeks. Thank you again. Vlad

Fantastic experience: Had a case of a dishonest and tricky partner, refusing to take documents and refusing to be served by hiding in an immature manner. Got the team at secure collections referred by an old contact in the law field to get the job down. Fast swift and straight to the point, job well done. Recommended for sure A++++ Especially with tricky people.

Fantastic experience: Have used them several times and I always had satisfactory outcome. Definitely worth using their services. Hassle-free, professional and prompt.

Fantastic experience: Sterling service, fast, informative and efficient

Fantastic experience: The team at Secure Collections are extremely passionate about what they do! I've personally worked alongside Thomas and have been incredibly impressed by his hard work and dedication. If you're looking for a professional and highly experienced team and if your looking for fast results, I highly recommend Secure Collections. ⭐⭐⭐⭐⭐

Fantastic experience: Fantastic result and outstanding service with helping me to pursue a personal debt I was owed for many years. In many ways, there is closure now. Communication was professional, clear, helpful, efficient and friendly. Responding to emails within 12 hours, often a few hours. All credits to you Thomas. It was a pleasure working with you and I will recommend you any time. Thank you!

Fantastic experience: Thomas and his team are brilliant, we transferred a case over to them after another company took us for a ride and failed to make any progress on the collection. The whole process was smooth and we were kept up to date with regular correspondence, Secure Collections were able to collect a near impossible to collect debt. 100% will use them again if the need arises.

Fantastic experience: Thomas at Secure Collections was easy to deal with. Communication was good and fast. It was a long process to collect our civil debt but we are grateful that it could be recovered.

Fantastic experience: Thomas and his team are fast, efficient and get results. Ingenuity, nouse and commitment to results means my team and I continuously engage with Secure Collections to chase up bad debts, attend to process service duties and finding people who do not want to be found. Highly recommended.

Fantastic experience: Thomas and his team recovered a debt for us. We had spent 6 months or more attempting to recover the money owed, to no avail. Thomas and his team got us our money! We can't speak highly enough of their professionalism and their communication. Many thanks!

Fantastic experience: Thomas and the Secure Collections team are the real deal. They made contact with a debtor within 2 days where it took others weeks sometimes months to give me a non result. Thanks again guys

Fantastic experience: Those at secure collections were very professional and helped me collect my debt to the best of their abilities. Unfortunately the company that I was trying to collect from closed and changed names so those at Securecollections advised me on my options. If I had to do this process again I would go with them again.

Fantastic experience: Excellent result in pursuing the civil debt we were owed. Clear and transparent communication. It would have been impossible to have our money recovered without Thomas' help.

Fantastic experience: Thomas is an absolute pleasure to deal with. Prompt, efficient and reasonably priced, would recommend without hesitation.

Fantastic experience: Very professional team, thank you for helping me collect the debt that I could not get back for three years, words can not describe my gratitude, thank you very much! Yang

Fantastic experience: Super efficient company, we will be using again if we need them. Thank You from Team Xpanda Security

Fantastic experience: Professional and very helpful. Debt was not collected since it was deemed uneconomical to pursue but highly recommended.

Fantastic experience: Fast efficient service! Tom and his team are simply the best in the business

Fantastic experience: Would highly recommend to anyone needing a debt collected

Fantastic experience: Had a tough case with a previous landlord debtor, which got exposed on Stuff.co.nz. Thomas and his staff offered us generous, professional help once they saw the news. Once they took over it, everything became a breeze. They collected money, and got the job done promptly. Using their online system is a breeze also, as you can follow every step of the process easily and promptly. It's a big pleasure to work with Thomas and Secure Collections Ltd. Definitely recommend to everyone who's got a debt to collect!

Fantastic experience: I have been working with Thomas & his amazing team for the past 13 months. They are doing 90% of my process serving. I have found them to be an absolute pleasure to deal with, all jobs get done with haste and no matter how much pressure I put on them, they are always up for the challenge. They are timely and go over and beyond.

Fantastic experience: Thomas from Secure Collections recovered an outstanding debt in two months , something my solicitor and I couldn't achieve in 18 months. In addition to the original debt, Thomas also secured all costs involved in the collection including legal fees. I would have no hesitation in in recommending him to anyone that has difficult debtors to deal with. T

Fantastic experience: Our company had a debtor who was using all sorts of excuses not to pay. When our patience ran out we turned to Secure Collections. Thomas and the team were great and kept us updated every step during the process. After liquidation proceedings were issued the debtor admitted the responsibility to pay and paid in full to Secure Collections who promptly deposited all monies owed to us. A huge thank you from the team at Aspect Technical Recruitment to you and your team!

Fantastic experience: We had a debtor who was using all kinds of excuses not to pay. When our patience ran out we google-searched debt collectors in Auckland and Secure Collections turned up. Huge thanks to Thomas and the team to keeping us updated with each step, our boss has already told me to save their phone number for future. Thanks again, these guys are amazing.

Fantastic experience: Thomas is pragmatic and focused on the best results for his clients. I have had the pleasure of working with and against Thomas and he is professional and results focused in both capacities. Highly recommend.

Fantastic experience: Our debtor had all the excuses in the world and we'd heard them all. We had tried resolving via our lawyer but had no luck . It has taken Thomas less than 2 weeks to collect the full amount that we'd been chasing for 4 months. My advice is to try these guys before spending money on your lawyer. Thanks Thomas - you're fantastic!

Fantastic experience: 6 stars out of 5. Wish I could recommend Thomas and his team more. The debtor was disputed and refused to settle the remaining balance ($11k) for 4 months until Secure Collection came in and sort it out legally in under a week.